MORE THAN JUST INVENTORY AND DELIVERIES, WE PROVIDE A COMPLETE SUITE OF BUSINESS SOLUTIONS TO HELP OUR CUSTOMERS GROW
We know no two businesses are the same and no one solution can be applied to answer every question an RV dealer, a retailer of RV parts, or a service business may have about improving sales and retail store performance. That’s why we developed a broad range of business solutions and services to help our customers – large and small, start-up or well established – grow their businesses.
When you partner with NTP-STAG, you get much more than great prices, a diverse and deep product mix, marketing, merchandising and technology solutions… you get a team of people dedicated to helping your business succeed every day. These are just a few of the ways we support our customers:
THE RIGHT PRODUCTS
NTP-STAG is committed to carrying the products the market needs and maintaining high fill rates to ensure that accessories, consumables and service parts are available when our customer and their customers need them.
- We carry products from more than 800 suppliers
- We stock more than 185,000 different parts
- Our inventory is exhaustively managed to meet the current demands of the market and new product are introduced throughout the year to provide new sales opportunities to our customers
TECHNOLOGY THAT CONNECTS AND SELLS
From the industry’s most comprehensive on-line order entry system and e-commerce solutions to point-of-sale and parts look-up database tools, NTP-STAG has a suite of business tools that allow companies to connect and sell to their customers wherever and however they are shopping. Live inventory feeds and up-to-date product master data mean NTP-STAG’s customers can compete in any retail environment with the confidence that information they have is accurate and actionable to complete a sale.
SERVICE BEFORE, DURING AND AFTER THE TRANSACTION
No other distributor has the breadth and depth of talent in their customer support teams as NTP-STAG. Our tenure in sales and customer service is unmatched and with that experience comes the real benefit for our customers – fast, accurate, thoughtful and caring responses. We know our customers rely on us to support them and whether they are domestic or international, brick and mortar or an e-retailer, our team of 225 individuals stand ready to serve. Our multiple call centers allow for load balancing calls, minimizing any wait times and our outside teams are trained to look for product, marketing and merchandising opportunities that help their customers grow.
A ROBUST DISTRIBUTION NETWORK POISED TO SERVE
With over 2.5 million square feet of warehousing and a fleet of more than 650 vehicles, NTP-STAG can deliver products next day to most of North America. Our geographic coverage with our 7 warehouses and utilization of 37 strategically placed cross docks allows us to get products where they need to be faster than anyone. We pick, pack and drive while most of the world sleeps in order to deliver the right product at the right time to keep our customer’s customer enjoying the benefits of their RV.
MERCHANDISING THAT LOOKS GOOD AND SELLS GOODS
No other distributor designs, plans, installs and refreshes retail locations like NTP-STAG. Our complete merchandising solutions covers everything a retailer would need to take a space from bare floor to open doors. No project is too big or too small. Our expert team has provided consulting and installation support for hundreds of RV dealers and can bring concepts to reality for any RV dealer wanting to improve the effectiveness of their store.
COMPLETE MARKETING TOOLKIT FOR CUSTOMER ACQUISTION, RETENTION AND PRODUCT PROMOTIONS
Our marketing programs are designed to target wholesale and retail "traffic-building" opportunities. We offer an array of marketing media options, including print and digital formats. In addition, NTP-STAG is committed to developing a strong e-Commerce presence, with solutions to help our customers grow their online business. Our goal is simple - to provide our customers with the products, tools, and services to effectively compete in today's ever-changing marketplace
EDUCATION AND EVENTS THAT ARE FUN AND FUNDAMENTAL IN IMPROVING STORE PERFORMANCE
We believe that if our customers do well we do well. We also believe that sponsoring education and training is an important service we can provide that empowers people to try new things and see their retail stores and service businesses as important customer connection points that can stimulate sales and long term customer retention. Our PRO education series leads the charge in this endeavor. NTP-STAG also host EXPO, the industry’s largest aftermarket customer event. It’s where education, technical training, exhibitions and sales promotions converge. It’s the place the market meets.
